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Posts Tagged ‘coworkers’

Hi everyone!
It’s been a while since I posted, and for that I apologize. Work has been very busy, and the holiday season proved to be a very fun and lucrative one, both professionally and personally. I’m still working at my long-time clinic as well as the day spa, and I have to say that both are very different.

I am still getting used to how things work at the newer place, including the politics of navigating relationships with massage therapists who have been in the game for longer than I have been alive. I’ve found that there is a weird sense of entitlement and snobbery among those who have been practicing since the late 60’s, 70’s and early 80’s, at least with a few of the therapists that I’ve come in contact with. They seem to want to tell everyone exactly how they like to do things and that clearly since I do look young, I obviously have no idea what I’m doing. It’s simultaneously insulting and helpful…sometimes. Most of the time, it’s just insulting.

For example, last night I was subbing in a shift, which included a couples massage smack dab in the middle of the shift, which is fine. I’m used to doing couples massages, actually I enjoy them because it usually affords the opportunity to learn something new from other therapists.

Anyway, so my partner therapist walks right into my treatment room, where I’m setting up from my last session which had just ended, and says,”We have a couples together in ten minutes”. I smile at her, nod and say ok, not pausing during my sheet-folding because I know I have someone right after our session together. She’s still standing there, arms crossed. “I expect to start on time and to end on time.” I nod again and say as brightly as I can,”yep, that’s the plan! I’ll be there in a minute!” She finally leaves. I show up to the couples room with five minutes to go before we are going to go together to pick up our people, and she looks at me (as if I can’t read the super-sized clock) and goes,”Five minutes,” holding up five fingers. I simply nod as I check around the room to make sure I know where all the necessary supplies are. As we are walking down the hall to the reception area, she says, very matter-of-factly,”Clients don’t like a lot of chit-chat during their massages, just pressure-checks, and that’s it.” I nod dumbly and walk behind her to go meet our clients, since obviously she believes she’s in charge of the session.

The second she meets them, she acts like she’s known them forever. Joking about ‘oh, is this your anniversary? hot date? haha!’. It takes several minutes of enduring this JUST TO GET THEM INTO THE ROOM. I very quickly go over things with my client, explaining how things are going to go and where to put his clothes, as well as the typical intake and expectations. My part is done very quickly and I’m left standing there making awkward small-talk with my client while the other two are just chatting away. Finally, we are both able to leave the room. When we re-enter the room, I note to myself that we are in no way starting on time like she wanted to, and she seemed perfectly fine with it.

The whole massage session is perfectly pleasant, despite the constant talking between my partner and her client, which obviously went against her whole ‘chit-chat’ warning earlier. Knowing her control issues, I figured I’d just keep working until the time when I assumed we’d stop, spending extra time on the feet just in case she actually wanted to give them their full hour. Luckily I did that, because two minutes before time was ending, she gave the ‘wrap it up’ signal. I finished up, told my client time was done for the evening, checked in on how he was feeling, and left the room. She came out shortly after, and said,”Wow, you were very quiet in there”. I just shrugged, smiled and said,”Well, I like to let my clients lead the conversation”.
Morpheus

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Wow, I sure have been bad at updating recently, haven’t I? Apologies, I took on a extra day at the clinic and am now doing massage four days a week. Trying to do that, on top of balancing my non-massage job was extremely time consuming. The good news is that I now make more than enough doing massage that I was able to officially leave my non-massage related job on January 6th and focus on the work that I love. I might return to my non-massage job or find another one in a few months, on a very part time basis, but right now I am really enjoying the work.

Due to the fact that I now have the time, I have been able to take advantage of all the different types of continuing education courses and workshops available in my area. I highly recommend this to anyone in massage therapy and I think this will allow me to not only expand my own practice and skills, but also keep my brain interested in the ever expanding profession. I am going to do a separate entry about a fascinating class I took in January, so stay tuned!

Now, back to the subject of happiness in the workplace, since that is what I titled my entry. I’m currently struggling with this, not because I don’t enjoy my job, but because of certain issues that have come up in the workplace itself. It’s not a management issue, more like a clashing of personalities between one particular front desk associate and the increasing number of unhappy massage therapists. For the record, while I do like the upper management, they are taking the side of the front desk associate, when it should honestly be the other way around. She is very quick to report mistakes, has a caustic, unforgiving attitude, and in general is just unpleasant to be around.

Out of loyalty to my current clients, who adore me, I’m staying on, but I am beginning to wonder how much is too much. I am trying to be the good, professional employee and stay out of workplace squabbles, but when it starts to affect me and the livelihood of people that I have quickly come to consider friends, it becomes difficult. To be honest, I am surprised management has not outwardly questioned why multiple massage therapists have either quit or given their two weeks notice in the past few months, especially the ones who were (formerly happy) long term employees with the company. When the particular employee is in the building, you can feel the animosity or bad vibes or whatever you want to call it, and sometimes it’s unbearable. I know I am being extremely vague about everything, including about where I am working, which is a perfectly fine company to work for, but I just don’t want those involved to know of my unhappiness. I am trying to go through the proper channels to get this issue resolved, but I know that I deserve better, especially since I know I am a good massage therapist. I am definitely keeping my eye out and my options open, and I just might open my private practice sooner than expected. There are plenty of jobs out there right now for qualified massage therapists, I was just hoping to have a year under my belt before going out for a new job. Oh well, who knows, things change, maybe it’ll be better soon.

Here’s hoping.
-Nicole

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